FAQ
Welcome to the FAQ page of Advance Video, Inc. – Your Quick Guide to TV Repair Services in Baltimore, MD
At Advance Video, Inc., we understand that our clients often have questions about our services and the TV repair process. Here, we’ve compiled answers to some of the most frequently asked questions to help you get the information you need quickly and efficiently.
General Questions
What brands of TVs do you repair?
We service all major TV brands, including Samsung, Sony, LG, Vizio, and more. Our factory-certified technicians are trained to handle a wide range of models and manufacturers.
Do you offer on-site repair services?
Yes, we specialize in on-site repairs to provide maximum convenience. Our technicians come to your home to diagnose and fix your TV, saving you the hassle of transporting it.
How long does a typical repair take?
The duration of the repair depends on the complexity of the issue. However, most common problems are resolved within a few hours. Our goal is to get your TV up and running as quickly as possible.
Technical Questions
My TV won’t turn on. What should I do?
Check the power cable and ensure it’s securely plugged in. Verify that the outlet is functional by testing it with another device. If the problem persists, it could be an internal issue. Contact us, and we’ll send a technician to diagnose and fix it.
Why is my TV screen flickering?
Screen flickering can result from various issues such as loose connections, poor signal reception, or internal component failures. Try checking the cable connections first. If the issue continues, our expert technicians can identify and resolve the problem.
What should I do if there’s no sound coming from my TV?
Ensure the TV isn’t muted and that the volume is turned up. Check the audio settings and confirm that external speakers or soundbars are connected correctly. If you still experience problems, it’s best to schedule a service call with us.
Service Questions
How much does a typical TV repair cost?
The cost of repairs varies based on the nature of the issue and the parts required. For an accurate quote, call us at (888) 222-3169 for a free estimate.
Are your technicians certified?
Yes, all our technicians are factory certified by leading TV manufacturers, ensuring they have the expertise to provide high-quality repair services.
What if my TV can’t be repaired on-site?
In rare cases where on-site repairs aren’t possible, we’ll arrange to take your TV to our repair center. We handle transportation and ensure the process is smooth and hassle-free.
Payment and Warranty Questions
What forms of payment do you accept?
We accept major credit cards, debit cards, and cash. Payment is due upon completion of the repair service.
Do you offer any warranty on the repairs?
Yes, we provide a warranty on all our repair services. The warranty duration depends on the type of repair and parts used. Our technician will provide detailed information during the service visit.
Contact Us Today
Don't let a malfunctioning TV disrupt your lifestyle. Trust Advance Video, Inc. for quick, high-quality TV repair services in Baltimore, MD.
